Privacy Policy

Privacy Policy – Satva Aura (https://satvaaura.in/)

Satvaaura.in recognizes the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information that we collect on https://satvaaura.in and from other offline sources. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy.

Satvaaura.in is operated by Satva Aura, having its office at Q 1301, Great Value Sharnam, Sector 107, Noida, Uttar Pradesh  – 201301


Information We Collect

Contact Information

We may collect your name, email, mobile number, phone number, street address, city, state, pincode, country, and IP address.

Payment and Billing Information

We may collect your billing name, billing address, and payment method when you buy or book a product on our website.
We NEVER collect your credit card number, expiry date, or other sensitive card details on our website.

Information You Post

We collect information you post in public spaces on our website or on Satvaaura.in’s social media pages.

Demographic Information

We may collect demographic information about you, events you like, events you intend to participate in, or other information you provide while using our website. We may also collect this data through surveys.

Other Information

If you use our website, we may collect information about your IP address, browser type, pages visited, time spent on site, referring and exit pages, device type, and operating system version.


How We Collect Information

Direct Collection

We collect information directly when you register, make a purchase, post a comment, or contact us via email or phone.

Passive Data Collection

We use tracking tools like Google Analytics, Google Webmaster Tools, browser cookies, and web beacons to gather usage data.

Information from Third Parties

If you use integrated social media features, the third-party platform may share certain information with us (such as your name or email).


International Data Transfers

Your information may be transferred to and stored on servers located outside your state or country. By using our website, you consent to such transfers.


GDPR Compliance for EU Residents

If you are an EU resident, you may request access, correction, deletion, or restriction of your personal data.
To exercise your rights, contact us at: contact@satvaaura.in


Use of Your Personal Information

We may use your information for the following purposes:

  • To contact you regarding purchases, confirmations, or promotions
  • To respond to requests or questions
  • To improve our products and services
  • To personalize your experience
  • To analyze site usage and trends
  • For security purposes
  • For marketing communications
  • For transactional communications (emails, SMS)
  • As permitted by law


Sharing of Information

We may share your information with:

  • Service providers (payment processors, shipping partners, business associates)
  • Event organizers or partners involved in fulfilling your purchase
  • Business partners for events or promotions
  • Government authorities when required by law
  • Successors in case of business transfer
  • Other parties, after notifying you if required


Email Opt-Out

You can opt out of marketing emails by writing to: contact@satvaaura.in
It may take up to 10 days to process. Transactional emails and SMS will still be sent.


Cookies

We use session and persistent cookies to enhance your browsing experience and improve website functionality. Cookies may store user preferences but cannot read data from your hard drive.

Rejecting cookies may limit site functionality.

Some business partners may also set cookies; Satvaaura.in does not control these.


Voluntary Disclosure

Providing personal information is voluntary, but certain features are available only to registered users.

You may update or deactivate your account anytime by contacting contact@satvaaura.in.

We may retain archived data even after account deletion.


Security Measures

We use physical, electronic, and managerial safeguards to protect your information.
However, no online transmission is 100% secure, and we cannot guarantee absolute protection.

Access to our servers is restricted, and only authorized personnel can access your information.


Third-Party Sites

Our website may contain links to external sites. This Privacy Policy does not apply to those sites. Review their privacy policies before use.


Grievance Officer

In compliance with the Information Technology Act, 2000, the details of the Grievance Officer are:

Ms. Neelam
Q 1301, Great Value Sharnam, Sector 107, Noida, Uttar Pradesh  – 201301
Email: contact@satvaaura.in
Time: Mon–Fri (11am – 7pm)


Updates to This Policy

This Privacy Policy was last updated on 19-11-2025.
We may modify this policy periodically and will post updates on the website.


Payment Options

You may pay for your purchases on Satvaaura.in using:

  • Valid Credit/Debit Cards (VISA or MasterCard)
  • Cash on Delivery option
  • Other secure payment methods enabled by our payment partners

For enhanced security:

  • You are redirected to a secure payment gateway for entering card details
  • Satva Aura never stores your complete card information
  • Verified by VISA and Mastercard SecureCode may apply
  • Authorization failures may occur due to bank server issues—retry until success
  • Orders using international cards may require additional verification
  • Charges will appear in your local currency based on your card issuer’s policies


Jurisdiction

By visiting this site, you agree that any dispute related to this Privacy Policy is governed by the laws of India, and that courts in Uttar Pradesh shall have exclusive jurisdiction.